Privacy Policy

1. Introduction

Codeloon Solutions ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website or services, you consent to the data practices described in this Privacy Policy. If you do not agree with the practices described in this policy, please do not use our website or services.

2. Information We Collect

Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

• Contact us through our contact form: We collect your first name, last name, and email address
• Request a quote or consultation: We may collect additional business information you choose to provide
• Subscribe to our newsletter: We collect your email address and name if provided
• Engage our services: We collect information necessary to provide our services as outlined in our service agreements

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and usage patterns through:

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries: We use your contact information to respond to your questions and provide requested information
• To provide our services: We use your information to deliver the web development, mobile app, or AI automation services you've requested
• To improve our website: We analyze website usage data to improve user experience and website functionality
• To communicate with you: We may send you updates about our services, industry insights, or respond to your communications
• To comply with legal obligations: We may use your information to comply with applicable laws and regulations

4. How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and providing our services (e.g., email service providers, hosting providers)
• Analytics Partners: Information is shared with Google Analytics and Microsoft Clarity as described above
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction

All third-party service providers are required to maintain the confidentiality of your information and are prohibited from using it for any purpose other than providing services to us.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure hosting infrastructure
• Regular security updates and monitoring
• Limited access to personal information on a need-to-know basis

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

• Contact form submissions: Retained for up to 2 years or until you request deletion
• Client project information: Retained for the duration of our business relationship and up to 7 years afterward for legal and tax purposes
• Analytics data: Retained according to Google Analytics and Microsoft Clarity retention policies

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your information in a structured, machine-readable format
• Objection: Object to the processing of your personal information
• Withdrawal of consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website usage. These include:

• Essential cookies: Necessary for website functionality
• Analytics cookies: Used by Google Analytics and Microsoft Clarity to understand website usage
• Performance cookies: Help us improve website performance and user experience

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the updated Privacy Policy on our website and update the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: